Patient Portal Information & FAQs

The portal is one of our main avenues when it comes to communicating with you.  You can ask our nursing staff questions, request appointments, record and track your own personal health history, pay your bill and renew your prescriptions online.

It’s either your last 4 digits of your SSN, or your 4 digit year of birth.  Please the last 4 digits of your social security number first.  If that doesn’t work then please try your 4 digit year of birth.

You may have signed up straight from our website.  When first deploying the new Portal, for security reasons, we did not allow self invites.  You could only join by receiving an invite from our practice.  That no longer is an issue.  You can now sign up through the “Create An Account” option when logging in from our website.

If you’re still receiving the reminder, you will need to select the “Click Here” link on the last reminder they were sent.  You will be presented with 2 options:  “Create an Account” or “Add a Connection.”  If you’ve already created an account through FMH then please select “Add a Connection” and follow the steps presented.

Yes, you will need to sign up for the new portal.  The old portal is no longer accessible for the patient to use.

When signing up for the portal, please allow up to 2 business days for your account to be properly connected. You may be contacted by South Denver Cardiology to confirm your identity. You will receive an email from noreply@followmyhealth.com stating your connection has been accepted.

Some information will transfer over upon successful registration with our office; but not all of it.  Examples of information that will tranfer over are medication lists, allergies, vitals, any upcoming appointments scheduled, and verified lab results done in the last 120 days.

Using Facebook, Google, Cerner Health, Windows Live, or Yahoo to log in with is optional.  If you do not have any of these types of accounts please register for the Portal through the first option, FMH.

Only if you have a pending appointment, or you have been seen by our practice in our past, can you then send messages or request appointments with us through the Portal.

The items listed to do in the Action Center are optional.  There is an “x” to the right of the item listed.  You can select the “x” to delete the item from their Action Center.

Please use the “Forgot Password” link on the Log-In screen.  We are unable to reset your password.  If the “Forgot Password” link doesn’t work please contact us.  We will need to contact Follow My Health to address the issue.

Please add noreply@followmyhealth.com to your e-mails trusted senders.  There is a possibility that your e-mail is blocking the invitation, or sending it to a spam folder.

Not all medications listed on your medication list may be ordered by us.  Some we may have recorded that you’re currently taking it.  Renewals can only be requested for medications originally ordered by our practice that have a refill ordered with it.